What does a Housekeeping Assistant Manager do?
Housekeeping Assistant Managers inspect the rooms cleaned earlier by the opposite housekeepers. During the inspection, they make sure space's cleanliness is up to the corporate standards. They look for dust, loose hairs, and incorrectly folded linens. They search from top to bottom, going inside drawers, checking the microwaves and refrigerators, and searching underneath the beds. Housekeeping assistant managers are responsible for the cleanliness of the public areas. These public areas consist of bathrooms, lobbies, stairwells, and hallways.
Housekeeping assistant manager responsibilities
Here are examples of responsibilities from real housekeeping assistant manager resumes:
- Manage payroll process for housekeeping department occasionally.
- Complete knowledge of OSHA guidelines and requirements.
- Enforce safety and healthcodes require by OSHA law.
- Prepare projects and tasks for housemen and housekeepers in a daily basis, according to forecasts and available personnel.
- Assign duties to the housemen, check the laundry area, and assign rooms in bad conditions to woodwork.
- Attend to high profile, special attention and VIP guests; ensure their stay is smooth, seamless and timely.
- Prepare rooms and suites for VIP guests and celebrities, which are always done on time and prepare as requested.
- Conduct daily inspections of housekeeping staff to ensure Marriott cleaning standards are being meet, and conducting additional training when need.
- Complete cleaning of assign rooms using Marriott guidelines within require time restrictions.
- Update room status after approving cleanliness and condition in accordance with departmental standards.
- Communicate with previous shift, organize shift and review reservations and update contingency.
- Work with guest to make their stay pleasurable with no issues or problems.
Housekeeping assistant manager skills and personality traits
We calculated that 13% of Housekeeping Assistant Managers are proficient in Cleanliness, Customer Service, and Front Desk.
We break down the percentage of Housekeeping Assistant Managers that have these skills listed on their resume here:
- Cleanliness, 13%
Updated room status after approving cleanliness and condition in accordance with departmental standards.
- Customer Service, 11%
Supervised staffing levels to ensure, operational needs and financial objectives were met while providing exceptional customer service.
- Front Desk, 11%
Maintained the regular flow and rooms update to better help front desk in providing a timely guest check in.
- Guest Satisfaction, 8%
Coordinate department's activities with other departments to facilitate increased levels of communication and guest satisfaction.
- Guest Rooms, 8%
Maintain effective working relations with all departments to ensure that all issues regarding guest rooms were immediately resolved and handled properly.
- Public Restrooms, 6%
Scheduled cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, and elevators.
Common skills that a housekeeping assistant manager uses to do their job include "cleanliness," "customer service," and "front desk." You can find details on the most important housekeeping assistant manager responsibilities below.
The three companies that hire the most housekeeping assistant managers are:
- Marriott International21 housekeeping assistant managers jobs
- Hyatt Hotels10 housekeeping assistant managers jobs
- Highgate Hotels9 housekeeping assistant managers jobs
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Compare different housekeeping assistant managers
Housekeeping assistant manager vs. Janitorial services supervisor
A Lead Custodian supervises the custodian division to maintain cleanliness in the office, building, and property at a given time, typically in the morning and evening. They are the ones in charge of performing minor maintenance, furniture, and other office equipment. They also ensure that all assigned tasks to members are completed within the scheduled time and conducts an inventory of all the equipment and supplies. Also, they keep the security surveillance to protect the employees and staff.
There are some key differences in the responsibilities of each position. For example, housekeeping assistant manager responsibilities require skills like "customer service," "front desk," "guest satisfaction," and "guest rooms." Meanwhile a typical janitorial services supervisor has skills in areas such as "janitorial services," "light bulbs," "bathroom fixtures," and "clean windows." This difference in skills reveals the differences in what each career does.
Janitorial services supervisors tend to make the most money working in the manufacturing industry, where they earn an average salary of $29,192. In contrast, housekeeping assistant managers make the biggest average salary, $57,950, in the health care industry.janitorial services supervisors tend to reach similar levels of education than housekeeping assistant managers. In fact, janitorial services supervisors are 2.2% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Housekeeping assistant manager vs. Lead custodian
A janitorial supervisor acts as an overseer to the janitorial staff. Their job is to monitor and assist day-to-day work, schedule shifts, and work hours with other crew members. They may also make a weekly report, conduct evaluations, and review performance records. They sometimes give recommendations to human resources for promotions and dismissals. As a supervisor, they must have leadership skills and know how to communicate well with staff.
In addition to the difference in salary, there are some other key differences worth noting. For example, housekeeping assistant manager responsibilities are more likely to require skills like "customer service," "front desk," "guest satisfaction," and "guest rooms." Meanwhile, a lead custodian has duties that require skills in areas such as "floor care," "safety procedures," "ladders," and "minor maintenance." These differences highlight just how different the day-to-day in each role looks.
Lead custodians earn a lower average salary than housekeeping assistant managers. But lead custodians earn the highest pay in the education industry, with an average salary of $32,661. Additionally, housekeeping assistant managers earn the highest salaries in the health care with average pay of $57,950 annually.In general, lead custodians achieve similar levels of education than housekeeping assistant managers. They're 1.4% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Housekeeping assistant manager vs. Room inspector
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a housekeeping assistant manager is likely to be skilled in "customer service," "guest rooms," "public restrooms," and "payroll," while a typical room inspector is skilled in "maintenance problems," "cleanliness standards," "team work," and "assignment sheets."
Room inspectors earn the highest salary when working in the automotive industry, where they receive an average salary of $35,163. Comparatively, housekeeping assistant managers have the highest earning potential in the health care industry, with an average salary of $57,950.room inspectors typically earn similar educational levels compared to housekeeping assistant managers. Specifically, they're 0.3% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Housekeeping assistant manager vs. Janitorial supervisor
Even though a few skill sets overlap between housekeeping assistant managers and janitorial supervisors, there are some differences that are important to note. For one, a housekeeping assistant manager might have more use for skills like "customer service," "front desk," "guest satisfaction," and "guest rooms." Meanwhile, some responsibilities of janitorial supervisors require skills like "minor maintenance," "safety procedures," "ventilation," and "work ethic. "
Janitorial supervisors enjoy the best pay in the finance industry, with an average salary of $32,178. For comparison, housekeeping assistant managers earn the highest salary in the health care industry.In general, janitorial supervisors hold similar degree levels compared to housekeeping assistant managers. Janitorial supervisors are 1.0% less likely to earn their Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Types of housekeeping assistant manager
Updated January 8, 2025
